richard b Tjv

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Verified Reviewer
| map-marker Manchester, England

Scamming company

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( wouldn't even give this a star but I can't warn people about them if I don't ) Ordered a cab on the 26th at 4pm no one excepted the fair but ola still took £44 out of my account I've rang them several times since only to be told that they can't do anything about it an it's been sent bk 29th still no money returned ring again to be laughed out by the customers service team... Now I've had to spend 2 hours with my bank on the phone to council this transaction as they still took payment an didn't send it bk even tho I was reassured it will be in my account by the next day (27th) an won't leave my pending... DO NOT USE THIS COMPANY THEY ARE SCAMMERS No drivers except the fair an they still take your money use bolt or Uber atleast they send your money bk if no one expects the fair

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User's recommendation: Do not use this scamming company

Shewangizaw H

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Verified Reviewer
| map-marker Harlesden, England

Bill was too high

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I have been charged too much so expected more refund. Crn 790188****. From nw6 6he to sw8 3sr £54.27. The actual fare was £17.21. Thanks for your cooperation.nonnone
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Shewangizaw H Lpn

Bill was too high

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I was late for church service about 20 min and I would like to claim compensation. I was charged £54.21just for the trip from nw6 6he to sw8 3el.
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Preferred solution: Price reduction

Venie Vss
map-marker London, England

Help with ride in India

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Just need help with the ride in Mumbai India I want to talk to Customer support service if possible as I need help with the booking
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Venie Vss
map-marker London, England

Need help with ride and check my account is active or not

Its not a complaint. All I need is help with the ride in Mumbai India Can someone please call me So I can explain and ask some questions
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Onica Qoa

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Verified Reviewer
| map-marker Enfield, Enfield

No answer

Hi I'm Md Juel Amin I applied became a Ola driver and I submitted all documentation but still I can't login my account can you check it for me what's my error my phone number 0750670****
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Lindsaymarie B

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Verified Reviewer
| map-marker Aberdeen, Aberdeen City

Unpaid ride

I paid my outstanding balance today but i stil crnt use the app would I be able to use ola again I paid yesterday 16 /5/2023
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User's recommendation: Continue to use ola

Nkesi A

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Verified Reviewer
| map-marker Jalandhar, Punjab Province

Payment

Ola Cabs United Kingdom - Payment
I took a ride of about 1.6 miles from my location and realized a few days later that I was charged more than three times the fare. I need a refund of the excess fee charged on my account. I was charged about £33 for that ride
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Loss:
$33

Preferred solution: I would like to be refunded the excess amount charged on my account or a full refund.

Nkesi A

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Verified Reviewer

Overcharged payment

Ola Cabs United Kingdom - Overcharged payment
I took a ride of about 1.6miles which was for about minutes only to realize a few days later that I was charged about three times the fare. I need a refund of the excess fee charged on my account.
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Loss:
$33

Preferred solution: I will like a refund of the excess fee charged on my account .

Anonymous
map-marker Camberwell, England

My app not working

I cannot update my bank details on. I still need to pay some one. And I would like this to work soon as I don't like being in debt of anyone. Thanks
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Shailendra J Lxi
map-marker Barking, England

Changed my phone number

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Ola don't care, I have issues with my account as I cannot get in. No way of contacting customer service.
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Loss:
$6000

Preferred solution: I want to work with ola but unfortunately cannot seem to get in touch with them.

Chantal R Ply
map-marker Hackney, Hackney

Unknown charge

Im not sure of the date this happend. But I booked a cab with Ola I think last year. The cab did not arrive and the trip ended. So I used another app to boom another cab so I could go home. I DO NOT UNDERSTAND AS TO HOW AND WHY I OWE OLA BUT I WAS NEVER ON A TRIP WITH YOU GUYS. So please stop sending me emails. As I do not owe you guys. I ordered a cab from the company it did not come it didnt even show up on the maps! So please sort this issue out ASAP thank you bye.
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Corissa Ssm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Croydon, Croydon

Money got taken out my account for no reason the saidnintook theorise wen I didn’t that’s called fraud

Ola Cabs United Kingdom - Money got taken out my account for no reason the saidnintook theorise...
Money this morning was taken out my account I didnt get in no cab the drive didnt come its not fair as he tried to make it seem I took the trip what hes doing is called Fruda
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Tony G Rnf

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Verified Reviewer
| map-marker Hackney, Hackney

Dispute

I was tricked into being told a passing unmarked taxi was my ola ride, when I got to my house he asked me for £10, it was at this point I realised I had got into a dodgy taxi, a few minutes after arriving home the correct ola driver called, asked me for my pin number and charged me for a ride I did not take, the cab drivers name is Ejaz Ahmed ( please sack him) ride REF CRN 695917****, I am still awaiting the £14.19 to be debited back into my account, I have reported the incident to the police as fraud against the driver not Ola, thank you Ola as you are a good company but this driver is dishonest and a thug.

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User's recommendation: Use Ola, the drivers are 99.99% good, I just got the. 01% *** hole.

Keifer Ubw
map-marker Reading, Reading

I was charged £12 with out a ride , cancelled

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I was charged with out a ride, job was cancelled but Ola still charged me £12. Non of the drivers were accepting the job.
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User's recommendation: Do not use this company

Shewangizaw H

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Verified Reviewer

Problems with the fares receiving

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I brooked on 17/11/22 but with out providing the service you charged me twice. Please refund this money. Kind regards
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Loss:
$154

Preferred solution: Full refund

User's recommendation: Good

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